實用餐旅英文
實用餐旅英文

書號: A8501
ISBN: 9578185316
出版年月: 2003/10
作者: 朱靜姿◎著
定價: NT$400元
出版者: 揚智文化
類別: 教科書
裝訂: 平裝
開本: 18開
頁數: 312頁
CIP: 805.188
EAN: 9789578185319
庫存: 再版
系列別: 餐飲旅館系列
附件:CD × 1

適用對象:
主要適用於專科院校、大學相關課程教科書。

本書特色:
《實用餐旅英文》Practical Hotel & Restaurant English一書,內容涵蓋飯店及餐飲服務業,以實用及日常生活英文為兩大學習主軸。
 本書匯集飯店及餐飲領域的英語使用方法,將其細分為16個學習單元課程,以引導循序漸進的學習規劃,並提供多元化的學習內容。
 本書附有聽力訓練CD,透過反覆聆聽練習,可使英語聽說能力便為精進。藉由本書的學習,能提供相關科系學生、在職從業人員、出國旅遊人士學習的管道,以達到相關專業知識及工作技能之提升。

章節目錄:
1 Basic Expressions to Learn

Basic sentences for greetings, phone courtesy, apologies, weather,
illness, time and date.

2 Which Date Would It Be

In coming phone calls for room reservations

3 I'd Like to Reserve A Table for Four for Tomorrow Night

In coming phone calls for restaurant reservations.

4 May I Speak to Mr. Craig Stevens, Please

Dealing with incoming phone calls and taking messages for hotel
guests.

5 Room Service, May I Help You

Taking orders on the phone.

6 I'd Like to Check-in

Receiving guests at the front desk and helping the guests to check-in.

7 A Hotel Tour

To show the guests the hotel facilities and the rooms.

8 Please Wait to Be Seated

Seating guests.

9 I'll Be Your Waiter Today

Taking orders, American breakfast, and menus

10 How Would You Like It Cooked

Taking orders, explaining food, cooking terms, and cutting terms.

11 All About Drinks

Taking drink orders, and learning beverages

12 Where Is The Fitness Center

Giving directions indoors and outside

13 All About Giving Information and Dealing With Requests

Giving all kinds of information and dealing with all kinds of requests for guests.

14 All About Complaints

To apologize and to handle guests' complains

15 How Would You Like to Settle Your Account

Paying bills and money exchanging at the front cashier.

16 Industrial Overview

Industrial terms and their definitions
 

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